Overview of the global education industry, international student mobility trends, counsellor roles and responsibilities, ethical standards, and professional conduct in international education counselling.

Understanding major study destinations, education structures, qualifications frameworks, credit systems, teaching styles, and admission cycles across popular countries.

Assessing academic background, interests, skills, financial readiness, and career aspirations to build accurate and holistic student profiles.

Active listening, effective questioning, objection handling, student engagement, body language, professional etiquette, and basic CRM usage.

Ethical counselling practices, transparency, documentation integrity, data confidentiality, and maintaining trust with students and stakeholders.