Overview of soft skills, trainer roles, communication fundamentals, and training objectives.

Learning styles, learner profiling, adapting training methods, and engaging diverse participants.

Verbal, non-verbal, listening, questioning techniques, and clarity in communication.

Structuring presentations, storytelling, voice modulation, body language, and handling stage anxiety.

Collaboration, networking, relationship management, and interactive exercises for group dynamics.

Identifying conflicts, negotiation, mediation techniques, and creative problem-solving strategies.

Adult learning principles, workshop planning, interactive exercises, and engagement strategies.

Zoom, Google Meet, LMS, polls, breakout rooms, quizzes, and virtual engagement techniques.

Conducting assessments, providing constructive feedback, performance tracking, and evaluation methods.

Starting freelance training, corporate training contracts, pricing, marketing, and client communication.

Recorded mock sessions, workshop plans, activity samples, feedback logs, and final portfolio submission.